WHEN INSTALLING ANY ZONEFIRST PRODUCT…
5-Year Performance Guarantee
ZONEFIRST warrants its products to be free of defects and to provide trouble free operation for a period of five (5) years from date of installation. The warranty is limited to the cost of the product and does not include claims for labor or consequential damage. Prior authorization must be obtained from ZONEFIRST before returning and product. Products returned under warranty and found to be defective will be replaced or credited. Items returned within the warranty period that are found not to be defective and those items that are out of warranty are subject to a minimum repair or inspection fee. All returns must be sent freight prepaid with the return authorization number clearly marked on the packing slip. Returns without prior authorization will be refused. All items damaged in freight cannot be returned and a claim with the freight carrier must be made.
Returns: All returns must have prior authorization and are subject to a 20% re-stocking charge. Special order items may not be returned for credit. Returns are for credit only and can only be used towards future purchases.